![Download our free app to strengthen your mobile. AT&T Active Armor. Learn more Download our free app to strengthen your mobile. AT&T Active Armor. Learn more](https://sprcdn-assets.sprinklr.com/485/ecb24875-f299-428d-9e6e-43ff054664aa-1653107515.png)
New Member
•
3 Messages
Sbcglobal.net email account recovery
Lost access to my email account:
"Unusual sign-in activity. To keep your information safe, please reset your password.
Care code: 203.2 [FL001]"
Tried reset password option. However it asked for my e-mail (m***@sbcglobal.net) and last name. When I signed up I just put "E" as a last name and it won't take anything unless it's at least 2 characters.
ATTHelp
Community Support
•
232.9K Messages
2 months ago
Thanks for reaching us @axolotlsdy.
We see you want to regain access to your email. Let's get you the assistance you require.
Also, we'd recommend that you check out this article to know more about the common error codes.
If you've any other questions, please feel free to write back. We're here to help!
Thank you.
David, AT&T Community Specialist.
0
0
axolotlsdy
New Member
•
3 Messages
2 months ago
Tried reset password option. However it asked for my e-mail (m***@sbcglobal.net) and last name. When I signed up I just put "E" as a last name and it won't take anything unless it's at least 2 characters.
0
0
ATTHelp
Community Support
•
232.9K Messages
2 months ago
Thanks for reaching us again @axolotlsdy.
We understand your situation, and let us point you in the right direction.
We recommend that you fill out the online webform AT&T Yahoo Email account recovery (att.com) with details about your email account and recent mailbox activity. Once submitted, AT&T will attempt to match the information provided against AT&T internal records to validate the email account.
If the account is deemed valid, an AT&T customer care agent will contact you to assist in regaining access to your email account.
Please feel free to reach out to us for further assistance.
Thank you.
David, AT&T Community Specialist.
0
0
axolotlsdy
New Member
•
3 Messages
1 month ago
Filled out the form. Waiting for a response. Thanks
0
0