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sbcglobal.net email got hacked and ATT says unable to help, refers me to yahoo which says they can also not help me.
My sbcglobal.net account was hacked. I am still receiving the text/email recovery codes but as soon as I change the password it is overridden by the hackers.
I was able one time to update the password and go into my account to delete a secure mail key they had added but I didn't know they had linked my email to an outlook account. Please help. This is so frustrating
ATTHelp
Community Support
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232.9K Messages
28 days ago
Hi @monrosendale,
We completely understand your concern and would like to help. Let's get the assistance you require.
As you mentioned, you have already completed the password reset process, so we will move on from there.
The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page [www.att.com/support/contact-us/], and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.
Thank you for contacting AT&T Community Forums,
Tess, AT&T Community Specialist.
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