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1 Message
sbc.net
Hello, my dad did not make changes to att and now is unable to log in into his email account. He is 91 years old and partially blind, I want to check how to get access to his email. His sbc access information does not work.
Thank you,
Victoria
ATTHelp
Community Support
•
232.9K Messages
2 months ago
Hi @Vasya,
We understand that you're facing difficulties while logging in to your email account. We hear you, and we'll be happy to assist you.
Furthermore, we recommend that you troubleshoot your email and find out how to log in to your email by following the steps listed in this forums post. Please try resetting your email password, this is help in re-syncing which can fix this issue.
You can also try logging to your email account on Currently. Access your email on the web:
After logging in, please try to send an email and check.
Let us know how it goes. For further assistance, we are always here to help!
Thank you for contacting us on AT&T Community Forums.
Jennifer, AT&T Community Specialist.
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SamColb
5 Messages
1 month ago
Vasya, did you ever get any help?
I haven't.
https://forums.att.com/conversations/att-mail-login-security/still-lockedout-of-my-sbcglobal-email-acct/664a30865da7965e5361e055
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