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MuhammadNatama's profile

1 Message

Saturday, June 8th, 2024 8:11 AM

Something went wrong on more option login (SEA Region)

My phone that has my yahoo email is broken and i dont have the number used on that email because when i want to change the service tier on my number i cant keep the number. Because its an old email and i have it in my phone for so long i rarely need to log in on it for so long i forgot the password. i've tried multiple possible password that i might use but it did not worked, so i tried the more option bellow the sent code through text but it said something went wrong and basically i cant access my email at all. i still can open my facebook using that email but other than that needed my email access. 

I have tried to fix it with the suggestion in multiple yahoo help article like clearing cache and etc. but none worked so he i am asking for help on it.

P. S. im living in south east asia country, Indonesia where the only yahoo support center thats here are on facebook there they only give response to direct us to the yahoo help forum and not a real support help

Community Support

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232.9K Messages

24 days ago

Hi @MuhammadNatama! We completely understand your concern regarding login issue, and would like to help. Let's get the assistance you require.

 

The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page [www.att.com/support/contact-us/], and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.

 

Thank you for contacting AT&T Community Forums,

Ancy, AT&T Community Specialist.

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