1 Message
When I try to login, it asks to update my profile, get code, enter it, then get "Oops, something went wrong" message
Tried updating the fields but to no avail. Dont know why there isnt a skip button since the information is all correct anyways. Already did the steps recommended to others on the forums such as clearing cache and cookies as well as trying different browsers and such but nothing works. Had to make a forums account with a different email to hopefully get help fixing this rediculous issue.
ATTHelp
Community Support
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232.9K Messages
2 months ago
Hey @RSova, we understand that you’re getting an error when you try to log in, let's walk you through the right path.
The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page, and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.
Thank you for reaching out on AT&T Community & Forums.
Bruce, AT&T Community Specialist
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