Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
Need to update email settings?
mchauk's profile

2 Messages

Thursday, June 13th, 2024 9:49 PM

Yahoo email id is Lost!!! Today I signed up for free Currently.com email using the same userId as my existing yahoo email id

Today I signed up for free Currently.com email using the same userId as my existing yahoo email. Example: I registered "John123@currently.com" whereas I'm already using email "John123@yahoo.com" for last 20+ years. Now, I cannot login into my yahoo mail and view inbox "John123@yahoo.com" any more. The moment I type yahoo.com in my browser, it re-directs to currently.com

Also, I have several portfolios created in Yahoo Finance which I monitor on daily basis. Since I cannot login into John123@yahoo.com account (mail or finance), I can no more access my Yahoo Finance portfolios.

How do I access my yahoo mail inbox for John123@yahoo.com

How do I view my Yahoo finance portfolios associated with John123@yahoo.com

It took me years to build my finance portfolios and watch lists, and all that info is gone?? 😲

Please help.

Accepted Solution

Community Support

 • 

232.9K Messages

19 days ago

Hello @mchauk,

 

Thank you for reaching out to us, and we are here to help with your email concern.

 

Sometimes there might have issue with browser we request you to try these steps.

  1. Use Yahoo’s Direct Login: Instead of going through AT&T, try logging in directly through Yahoo’s official website. Visit mail.yahoo.com and enter your Yahoo email address and password.

  2. Clear Browser Cache and Cookies: Sometimes cached data can cause redirection issues. Clear your browser’s cache and cookies, then try logging in again.

  3. Use a Different Browser: If you’re using a specific browser, try a different one. Sometimes browser-specific issues can cause unexpected redirects.

 

Currently, is a new AT&T website that you should be using to log into your AT&T emails. This website will not cause any harm, and you did not get hacked.

 

Let us know if this helps.

 

Thank you.

Mike, AT&T Community Specialist

2 Messages

19 days ago

Thank you for your response.

Yes, I tried a different browser and I was able to login into yahoo.com email / Yahoo finance. I cleared browsing cache and cookies in my preferred browser, and now I was able to login into yahoo email/Finance. BUT, once I logged in into currently ATT email in the same browser, the re-direction to currently came back even if I tried to login into Yahoo's official website.

So, bottom line is  - Once a user logs in Currently ATT account in a browser, the same user cannot log in to other Yahoo account in the same browser unless browsing cache/cookies are cleared.

I think currently/ATT need to fix your cookie policies.

-Thanks

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.