10,000 emails and cannot permanently delete

Hello@jensengr1

Thank you for reaching out to us. We are here to help you get that email deleted.

Here is more information on how to delete your email.

This will help you delete your email, but there are a couple of reasons why you can't delete it:

• You can not delete your email if its tied to an active account
• Is this email that you are trying to delete, tied to an active account?

Let us know more information, so that we can better assist you.

Thank you.

Mike, AT&T Community Specialist

What is an active account? How do I determine account status?

Hi @jensengr1! We completely understand your concern regarding deleting emails, and would like to help. Let's get the assistance you require.

The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page [www.att.com/support/contact-us/], and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.

Thank you for contacting AT&T Community Forums,

Ancy, AT&T Community Specialist.