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New Member
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5 Messages
Adding work office 365 mailbox to my Yahoo mail mail issues
I have added my work email account to my yahoo mail and never had any issues till now. Every other day I have to sign in back into the email account and after I do that I get a message saying I can't add it at this time but I still get my emails after I sign back in. I need to know if there is a fix for this so I don't have to keep doing this?
ATTHelp
Community Support
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232.9K Messages
3 months ago
Hi mac1574, Thank you for reaching out to us. We understand that you're facing issue accessing your AT&T mail account. We hear you, and happy to assist you.
Furthermore, we recommend that you create a secure mail key for the mail client. It’s easy to create a secure mail key from your mobile device, tablet, or computer. Have your User ID and password ready to sign in to myAT&T.
Good to know: Each device you use to access your email will have its own secure mail key.
Let us know how it goes.
For any further assistance we're here to assist you.
Thank you.
Rob, AT&T Community Specialist.
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mac1574
New Member
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5 Messages
3 months ago
This doesn't help my issue. I work at Washington University and I have added my added my @wustl.edu Office 365 email address to my list of mailboxes and every few days it keeps asking me to sign-in again even thou I never signed out.
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ATTHelp
Community Support
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232.9K Messages
3 months ago
Hi @mac1574,
Thank you for reaching us. Let's get you signed back into your email by pointing you to the right direction!
After reviewing your concern and trying to resolve through the Community Forums, it looks like you may need more account specific support. To assist you best, we encourage you to review our Contact Us page to identify what method you’d prefer to reach out for this account level help. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. We’re sorry we weren’t able to resolve your concern directly in the forums, but let us know if we can assist with anything else.
Thank you,
Bill, AT&T Community Specialist.
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mac1574
New Member
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5 Messages
3 months ago
This is what I have been getting every few days.
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mac1574
New Member
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5 Messages
3 months ago
I haven't changed my password or any security settings.
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