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Need to update email settings?
Darcelfiorini's profile

3 Messages

Friday, June 14th, 2024 5:27 AM

ATT Delivering Spam

Hi 
I'm Using ESP for emailing our Subscribers. But now our ip is delivering in Spam Folder.
Kindly help me overcome this issue.

2 Messages

18 days ago

Please if anybody knows how to fix kindly comment and help, its causing issues with my site as well.  I have forms which my clients submit. so need help on my site so I can give them quick responses on Hale Production Studios. 

(edited)

Community Support

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232.9K Messages

18 days ago

Hi @Darcelfiorini

 

We hear you, and we're here to help get your emails routed to the correct folder.

 

If you aren't already, we suggest using Currently to access your email. Since it's supported by AT&T, doing so can help to eliminate several problems, such as your emails being routed to the wrong folder. 

 

We also recommend that you use your email settings to create filters to send particular emails to your inbox, spam, or other folders. Here's what to do:

  1. Select the gear.
  2.  and then More Settings.
  3. Choose Filters.
  4. Select Add to create a filter.
  5. Enter the conditions for your filter and then select Save.

If those steps don't work right away, you may need to try clearing your browser's cache and cookies. This can help to refresh your browser and potentially allow those changes to your email to be recognized. 

 

In addition to that, we've got a great Login and Email Solutions guide that's filled with more troubleshooting options. 

 

Let us know how it goes.

 

Thank you for contacting AT&T Community & Forums,

Maria, AT&T Community Specialist.

ACE - Expert

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24.9K Messages

18 days ago

For important emails I would suggest looking into a much better email service than AT&T/Yahoo email. Filters thru AT&T email are that robust and leave much to be desired as does Yahoo email in general.

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