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Need to update email settings?
PopTart17's profile

1 Message

Wednesday, March 27th, 2024 9:26 PM

ATT.NET email on iphone

I have access to my email on a computer, but no longer on my phone.  It stopped updating in the last 90 days on my phone and every time I tried to get it to update by using my username and password, it would ask me for my cell number and send me a code.  Once I put that code in, it would say sorry, something is wrong.  I believe that is because I do not use ATT for my cell phone provider.  How can I get around this? 

Community Support

 • 

232.9K Messages

3 months ago

Thanks for reaching us @PopTart17.

We understand the importance of having an email access on your phone. Let's get you the assistance you require.

Since you have access to your computer, we recommend that you create a secure mail key, which allows you to log in on your phone without entering a password.

Give it a shot and let us know how it goes, we're here to help!

Thank you.
David, AT&T Community Specialist.

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