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Niccij24's profile

1 Message

Monday, February 12th, 2024 3:14 PM

Att.net server rejection

Incoming mail says server rejected recipient mail . I can send but not receive my att.net email. 

Community Support

 • 

232.9K Messages

5 months ago

Hi @Niccij24, we understand the importance of receiving your email. Let's get the help you need.

 

When it comes to not receiving email, there are a variety of factors coming into play. Before we begin troubleshooting, we need to make a few of the factors have been cleared. 

  1. Make sure that the storage of the webmail is cleared. Any old emails that you do not need, delete them. If your email has run out of storage space, then the bounce back will happen. 
  2. Make sure that email address is spelt correctly. An incorrectly spelt email address can cause this to happen, as the incorrect email address with not be our database. 

We recommend that you go through our article on Resolve Email Issues for tips to fix common problems with your email. 


Thank you,

Jasmine, AT&T Community Specialist.

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