Bellsouth email filter

Hi ahawk50,

Thank you for reaching out to us!

We understand you need assistance in turning off the email filter. Let's get the help you need!

We recommend you to follow this article to ⁠use folders and filters to organize your email.

Also, please follow the below steps to unblock emails from a specific sender:

1. Select the gear , then More Settings.
2. Choose Security and privacy and to unblock: Select a blocked email address, then select the trash can.
   
   • You created a filter to route any messages containing the @ symbol in the From address to the Trash folder. 
     • In this scenario, anyone sending an email directs to the Trash folder, as every email address in the From field has an @ symbol.
   •  There may be a filter with simply a period or comma. You may not see it, but any email with a comma or period falls into the filter rules. Thoroughly check all filters.
   • Do not assume you can omit this troubleshooting step. Always check these items for simple mistakes that can pose a significant impact to how they receive email and to which folders it routes to.

For more information, you can check for this article ⁠block or unblock an email address.

We hope the above information is helpful. Feel free to contact us for further queries!

Thank you,

Sarah, AT&T Community Specialist.