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email_team434's profile

1 Message

Thursday, May 23rd, 2024 4:43 PM

Emails are blocked and can not receive

Hello, 


Looking for support to unblock our emails from recipients. We have emailed abuse_rbl@abuse-att.net requesting whitelisting of our IP and removing from any AT&T block lists but this email address does not appear to be a valid email. The message was received:

550 5.1.1 Recipient address rejected: User unknown in local recipient table

550 5.1.1 User unknown <<<554 5.5.1 Error: no valid recipients

Community Support

 • 

232.9K Messages

1 month ago

Hi @email_team434! We completely understand your concern regarding your email, and we would like to point you in the right direction.

 

The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page [www.att.com/support/contact-us/], and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.

 

Thank you for contacting AT&T Community Forums,

James, AT&T Community Specialist.

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