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gbouhasin's profile

New Member

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2 Messages

Tuesday, April 11th, 2023 1:16 PM

How to keep email address when switching from att

My email has an @sbcglobal.net address and I access thru Yahoo Mail.  I have looked at previous postings for help, but they were old and led nowhere with today’s ATT and Yahoo mail sites. 

When I leave ATT, is there a way to continue to access this email address?

Accepted Solution

Official Solution

ACE - Expert

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64.7K Messages

1 year ago

Yes, you can continue using your email. There is nothing special you need to do. As long as you leave with your account in good standing and all bills paid, you email account will continue. You access it the same way you do now.

New Member

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2 Messages

1 year ago

In order to access my ATT Yahoo mail, I first must get access to email through an ATT login.  When I leave ATT, I will no longer be able to login through ATT.  How can I get around this?

Community Support

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232.9K Messages

1 year ago

We want to make sure you can still access your email, @gbouhasin

 

Like @sandblaster said, you can keep your email after cancelling. The login process should remain the same as well. You can log in via the same website as usual. 

 

We've got some helpful tips you may want to check out to make it easier to access your account after it becomes a free email:

  • Security Questions - when you cancel your services, you no longer have the ability to reset your email at att.com. It is highly recommended you set up security questions before you cancel - it makes it easier to reset passwords if you forget it!
  • Merged Email Addresses - If your Yahoo email is tied to your att.net email, you do have the option to unmerge it. The att.net email is deleted when you unmerge the account. You must process the request within 30 days of cancellation.
  • Tie your email to your mobile account - this will help with password resets in the future

If you have any other questions, please let us know. 

 

Raiden, AT&T Community Specialist 

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When I leave ATT, is there a way to continue to access this email address?

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