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mikep89's profile

New Member

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1 Message

Friday, March 3rd, 2023 3:58 PM

I want to close my currently or att.net email account

I spoke to customer support. They said they would take care of it. I was supposed to receive a call. Nothing yet. Can anyone help me close it?

Accepted Solution

Official Solution

Community Support

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232.9K Messages

1 year ago

Let's make sure you're able to close your email account, @mikep89

 

Here's how you can delete an email account:

  1. Go to Profile.
  2. Select Contact info.
  3. Select the Email tab.
  4. Under Free AT&T email account, select Manage. If you don’t see that option, your email account can’t be deleted.
  5. Next to Member ID, select Delete Account. Select OK.
  6. Confirm that the Status at the bottom of the User Information section now reads Disabled. Your email account has been deleted.

You'll want to keep the following in mind:

  • You can delete your AT&T email address if it's been 30-60 days since a paid AT&T service has been canceled or disconnected.
  • You can delete a free AT&T email account that’s never been associated with a paid AT&T service.
  • You can’t delete your AT&T email address if it’s associated with an active AT&T service.
  • Deleting a Member ID will delete any subaccounts created with that account.

If you have any other questions, please let us know. Thank you for contacting AT&T Community Forums.

 

Raiden, AT&T Community Specialist 

1 Message

2 months ago

How do I delete my old "[email scrubbed]" account under AT&T/Currently?

There is no option for disabling under "manage".  May I have an address to write to in order to close this account?

(edited)

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