Outlook 2007 and emails

Hello, @louisegrey.

We're here to assist with your Outlook setup

We suggest you to create a secure mail key when setting up your email in Outlook. Along with that, you can also follow our step-by-step guide on setting up your email in Outlook.

Let us know if you need further assistance!

Thank you.

Mike AT&T Community Specialist.

I created a new secure mail key and went through the setup on my outlook. I entered the new secure mail key and sent a test message which was received in my emails on the server. I am still not receiving any emails through outlook. Thank you for your assistance. 

Hi @louisegrey, thanks for writing back to us. After reviewing your concern and trying to resolve through the Community Forums, it looks like you may need more account specific support. To assist you best, we encourage you to review our Contact Us page : AT&T Customer Service - Phone Numbers & Live Chat (att.com) to identify what method you’d prefer to reach out for this account level help. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. We’re sorry we weren’t able to resolve your concern directly in the forums, but let us know if we can assist with anything else.

Thank you for visiting the AT&T Community Forums.

David, AT&T Community Specialist.