1 Message
Restore Bellsouth email
Years ago, we had Bellsouth internet and when AT&T bought Bellsouth we converted our email not thinking I would ever need it. I recently discovered that I had sent an email that I need to document, and I am hoping that it is possible to recover it.
Thank you,
Scott Payne
ATTHelp
Community Support
•
232.9K Messages
5 months ago
Hi @gemini7, we understand your concern and let's get the help you need to access your email.
We recommend that you fill out the online webform with details about your email account and recent mailbox activity. Once submitted, AT&T will attempt to match the information provided against AT&T internal records to validate the email account.
If the account is deemed valid, an AT&T customer care agent will contact you to assist in regaining access to your email account.
Please feel free to reach out to us for further assistance.
Thank you,
Jasmine, AT&T Community Specialist.
0
0
robertwill
2 Messages
5 months ago
If you had an email account with Bellsouth, and it was later converted to an AT&T email account, there might be a chance to recover your old emails. Here are steps you can take:
AT&T Email Account: Log in to your current AT&T email account. If you have been using an AT&T email address, your old Bellsouth emails might still be accessible in your account.
AT&T Email Support: If you can't find the email in your current account, contact AT&T support. Explain the situation and ask if they can assist you in recovering older emails associated with your Bellsouth account.
Recovery Options: AT&T may have recovery options or tools that can help retrieve old emails. They might ask you security questions or use other methods to verify your identity before assisting.
Check Email Archives: Some email providers automatically archive or store old emails even if they are not visible in your main inbox. Explore your email settings to find any options related to archiving or storing old emails.
AT&T Customer Service: If you are unable to find a solution online, consider calling AT&T customer service. They may be able to guide you through the recovery process.
Email Backup Services: If AT&T is unable to assist, and if you had set up any email backup services or methods in the past, check if you can retrieve the email from those backups.
Remember to provide as much information as possible when contacting support, including details about your old Bellsouth account and any relevant information that can help verify your identity. Keep in mind that the success of recovering old emails depends on various factors, including the email provider's policies and the retention period for deleted emails.
0
0