2 Messages
sbcglobal email address inbox empty and cant receive emails
My sbcglobal email address has not been logged into in many year. I had to login to the account to reset a password but when i logged in, there are no emails in any folder or inbox and when i try and send an email to this account from my gmail it is bounced back. When i send an email to my gmail account from the sbcglobal account, it works. So the account will send but not receive, despite there being no emails in the inbox.
please help
ATTHelp
Community Support
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232.9K Messages
5 months ago
Hi houstonsig1263. We understand that you are having a concern with your SBC email address and can't receive emails. We can certainly look into this with you.
Let's try some browser troubleshooting.
Let us know how it goes.
Thank you for visiting AT&T Community Forums!
Rob, AT&T Community Specialist
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houstonsig1263
2 Messages
5 months ago
I have tried all three of the suggestions and there are still no emails in my account and my gmail gets this error when trying to send an email to the sbcglobal. however, i can send emails from the sbcglobal
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Thanks
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ATTHelp
Community Support
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232.9K Messages
5 months ago
Hi houstonsig1263.
Appreciate the information which you provided.
We would suggest you have a look into this Email recovery process and this might be of help in getting your old emails back and your account working properly.
Let us know how it goes.
Thank you for visiting AT&T Community Forums!
Rob, AT&T Community Specialist
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