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Contributor
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4 Messages
SBCGLOBAL garbled email
I set up a password key for my sbcglobal email because my password only worked on my cell phone and currently, not on my laptop with windows 10. I was then able to set up the account on my laptop but now the emails are unreadable. Just symbols and letters.
ATTHelp
Community Support
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232.9K Messages
1 month ago
Hi @Bbf623
We understand that you are having trouble checking your emails. Let's get you the assistance you require.
We recommend you to create a secure mail key from your mobile device, tablet, or computer. Have your User ID and password ready to sign in to myAT&T.
For more information please visit our article about secure mail key
Thank you for contacting AT&T Community Forums,
Maria, AT&T Community Specialist.
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Bbf623
Contributor
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4 Messages
1 month ago
I had already tried a key but it didn't fix the issue.
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ATTHelp
Community Support
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232.9K Messages
1 month ago
Hi @Bbf623,
We completely understand your concern, and would like to help. Let's get the assistance you require.
The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page [www.att.com/support/contact-us/], and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.
Thank you for contacting AT&T Community Forums,
Tess, AT&T Community Specialist.
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