Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
Need to update email settings?
johanmoraa's profile

1 Message

Monday, June 10th, 2024 5:44 AM

Struggling with AT&T Email Setup on Mobile? Seeking Tips and Solutions

Hi everyone,

I'm having trouble setting up my AT&T email on my mobile devices. Even though I followed the instructions from AT&T, I keep running into problems.

Here's what's happening:

  • I tried to set up my AT&T email on both iPhone and Android using the IMAP/SMTP settings AT&T provided.
  • I keep getting errors about my login details or being asked to enter my password over and over, even though I'm sure they're correct.
  • I've followed the AT&T instructions step by step.
  • I've tried both automatic setup (where the phone does the work) and manual setup (where I enter all the server details myself), but nothing works.
  • I checked my username, password, and server settings multiple times to make sure they're right.
  • I even turned off any security apps or firewalls that might be causing problems, but I'm still stuck.

Has anyone else had this issue and found a fix? Any tips or advice would be really helpful.

Thanks for your help!

Community Support

 • 

232.9K Messages

22 days ago

Hi @johanmoraa

 

We understand your concern about not being able to access your email on your mobile device. Let's get the help you need.

 

We recommend you to create a secure mail key where you can login directly using the key without entering the password.

 

Let us know how it goes.

For further assistance we're here to assist you.

 

Thank you for contacting AT&T Community & Forums,

Maria, AT&T Community Specialist.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.