Unable to Receive email to Bellsouth.net email account

We understand the gravity of your concern, and we're here to assist with your email not receiving mails, @PrettyBluebird.

We recommend that you try the troubleshooting steps below:

1. Check your spam folder to ensure that the emails are not being filtered out.
2. Verify that the sender is not blocked or marked as spam.
3. Check if the emails are being forwarded to another email address.
4. Ensure that your email account is not full and has enough storage space. 
   (5) Check your email settings to ensure that they are configured correctly. 
   6. Disable browser tools or add-ons to see if they’re causing issues with email access.

Feel free to Resolve email issues here!

We recommend emailing our Get AT&T Mail postmaster help to have a better understanding on your concern!

We hope this information is helpful and thanks for reaching out to AT&T Community Forums!
Leon, AT&T Community Forum Specialist

1. My Spam folder is empty
2. I have no one blocked.
3. I do not have any emails being forwarded.
4. I can confirm my email is not full.  To be exact my inbox is at 0. 
   (5) "Check your email settings to ensure that they are configured correctly." What settings should  be set? 
   6. There are no add ons active.

I still can not receive emails. 

Hello @PrettyBluebird,
Thank you for reaching back to us! Let's find out what's causing this and get the help you need.

Have you tried using the Resolve email issues ?

If you did, can you please help and tell me what's the error messages that you're receiving!

Looking forward to hearing from you!
Leon, AT&T Community Forum Specialist

When I try to access that link, I get this error: "An error occurred while processing your request.

Reference #30.f436d517.1701332603.8be8bac5"

I still can not receive email. 

We understand you @PrettyBluebird. We're here to help you!

To investigate this further, we'd need to move this conversation to a Direct Message.

To get started, please look out for a chat notification next to the bell icon in the upper right corner of the page.

We look forward to your response and the opportunity to help you!

David, AT&T Community Forum Specialist

I still need help with this as the issue still persists. If someone could reach out via chat that would be great!