Unlink email accounts

Hi @ sadbarrett, we understand your concern. We'd be happy to help you with unlinking your email accounts.

We recommend following the below steps to remove a linked account from your user ID:

1. Go to your myAT&T Profile. Sign in, if asked.
2. Scroll to My Linked accounts.
3. Choose Remove this account for the account you want to unlink. If you try to remove a canceled account with a balance due, we’ll ask you to make a payment.
4. Select one of these, if asked:

• A secondary user to replace you as the primary user
• No one

1. Choose a new primary contact account, if asked.
2. Follow the directions to remove the account from your ID.

Let us know how it goes.

Thank you for contacting AT&T Community Forum!

Jasmine, AT&T Community Specialist

The "Remove this account" option is not an option under "My Linked accounts".  The only options shown are:

*Manage email

*Manage secure mail key

*AT&T email help

Can you please assist with what to do now?

Hi @sadbarrett!

Let's get the assistance you require.

After reviewing your concern and trying to resolve through the Community Forums, it looks like you may need more account specific support. To assist you best, we encourage you to review our Contact Us page to identify what method you’d prefer to reach out for this account level help. You can call, chat, or reach out via social media and we can review your specific issue and provide you support. We’re sorry we weren’t able to resolve your concern directly in the forums, but let us know if we can assist with anything else.

Thank you,

Rob, AT&T Community Specialist

I have gone to the Contact Us page and nowhere on it can I find the option to select the preference of how to reach out for account level help.  I'd like to chat for assistance.  Can you send me a link for the "chat" option for suppport?

ATT web page is worthless to find help on anything, links don't work and the chat bot knows nothing, if it ever comes up.