Yahoo Mail app log in

Hi @SouthernMan2016,

The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns.  To get the help you need for your unique issue, please review our Contact Us page, and choose the best option to reach out to us.  You can call, chat, or reach out via social media, and we can review your specific issue and provide you support.  If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.

Thank you for contacting AT&T Community Forums!

Jennifer, AT&T Community Forums Specialist.

Yes, I understand. I was looking for "a public support option where other users, and AT&T, will try and assist with high level support needs" as you wrote. I do not think my issue is account specific. 

Sigh.  What a non-sequitur.

Okay, @SouthernMan2016 , have you obtained a Secure Mail Key from your AT&T Profile page and tried using that instead of your actual password when configuring your mail client?  If not, please try it.  Instructions at:  Create a Secure Mail Key - Email Customer Support

Thanks @JefferMC . And sigh is right. I had not created a key, but I did so and got the same result: Incorrect username or password. 

Are you using your complete e-mail address as your user id?

@JefferMC Yes

And you can log in successfully and get to your e-mail using https://currently.com ?

@JefferMC Yep. On other devices.

It just occurred to me to try and login with my VPN on, on my mobile device--something I rarely do on it--but that did not fix the issue @JefferMC 

What, if any, error are you getting upon login?