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Saleh_Ananzeh's profile

2 Messages

Monday, December 11th, 2023 1:20 AM

Android 14 /one ui 6

Hello, I have a phone S21 Ultra. I am Jordanian and my phone is from AT&T. How can I get the One UI 6 update when I do not have your SIM card?

2 Messages

7 months ago

Hello, I have a phone S21 Ultra. I am Jordanian and my phone is from AT&T. How can I get the One UI 6 update when I do not have your SIM card?

Community Support

 • 

232.9K Messages

7 months ago

Hey there! We understand you're concerned about the status of the Android 14 update, and we are here to provide the information you need.

 

Since every time Samsung releases an update, it needs to be tested and run by AT&T. Post testing, the updates are rolled out on an IMEI basis.

Additionally, if there are any issues with the update after the release, AT&T may stop the updates to debug, before releasing it again.

Due to this, updates may get rolled out for different devices at different times. 

Since the update is already being rolled out, you will be getting the option to update sooner rather than later. We appreciate your patience!

 

Do let us know if you have any other concerns or questions for us, and thank you for visiting AT&T Community Forums!

MikeN, AT&T Community Specialist. 

 

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