2 Messages
Call Log
Today is 17 Dec 2023. I have received several calls on my UVERSE phone since 4 Dec (the callerID log on my phone shows 16 total), but my call log on the AT&T site show nothing since that date. Anyone know what the problem is?
2 Messages
Today is 17 Dec 2023. I have received several calls on my UVERSE phone since 4 Dec (the callerID log on my phone shows 16 total), but my call log on the AT&T site show nothing since that date. Anyone know what the problem is?
ATTHelp
Community Support
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232.9K Messages
7 months ago
Hi @dcjohnston54, we understand that you are unable to view your U-verse phone's call log history. Let's get the help you need.
Please let us know if you have attempted this step to access your digital home phone call history.
To investigate this further, we need to move this conversation into a direct message. To get started, please look out for a chat notification next to the bell icon in the upper right corner of the page.
Looking forward to connecting with you. Thank you for contacting the AT&T Community Forums.
JasmineS, AT&T Community Forum Specialist
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dcjohnston54
2 Messages
7 months ago
The problem seems to have resolved itself. The call history is back up to date.
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ATTHelp
Community Support
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232.9K Messages
7 months ago
Hi @dcjohnston54, thank you for writing back to us.
We're glad that the issue has been resolved.
Please feel free to reach out to us, if you need any further assistance in the future.
Always happy to assist. Thank you for contacting the AT&T Community Forums.
JasmineS, AT&T Community Forum Specialist
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