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Raiderdude's profile

New Member

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1 Message

Thursday, March 2nd, 2023 11:31 PM

Help! Fax Not Working with new VOIP ATT Business Phone

Hello,

We just switched 3 landlines from ATT landline to ATT VoIP with ATT Internet. Our Brother MFC-2740DW fax worked fine before but no dial tone with the new VoIP Setup. 

Using ATT Syn248 phones with ethernet setup via gigabit switch. Fax has a dedicated line.

How do we get the fax function to work?

Thank you!

Expert

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19.7K Messages

1 year ago

If this is a business account you should post in the business forum you're posting in a residential forum. You say the fax is a dedicated line, have you put a phone on it to see if there's dial tone? Have you reported no dial tone on this line?

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