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Hopalong_1's profile

Mentor

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55 Messages

Friday, October 6th, 2023 2:58 PM

How to allow certain phone numbers?

If AT&T’s My ATT app blocks a number I want to allow, how do I make that happen?

Community Support

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232.9K Messages

9 months ago

Hello, @ Hopalong_1,

 

Thank you for reaching out. We'd love to help you with this!

Are those numbers listed in the app as blocked? If so, do this:
 

  1. Open the app and go to Call Log.
  2. Tap the Blocked icon.
  3. Find and tap on the call that was blocked.
  4. Select Unblock.

If it's still blocking contacts after, let us know what type of device it's on and feel free to get in touch with us.

Have a great weekend.

 Thank you for contacting AT&T Community & Forums!

Antony, AT&T Community Specialist

 

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