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K

New Member

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1 Message

Thursday, October 1st, 2020 4:29 AM

Inmate calls

I have an account set up through icsolutions for collect calls from an inmate. I have put $50 on this account so I’m able to speak with them but I am not receiving calls. Another person that speaks to him says his calls won’t go through when he try’s to call me. Can I not get collect calls through at&t at all? Even when I’ve paid through a third party system?

Expert

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19.7K Messages

4 years ago

What service do you have that you're trying to receive the calls on?  Google brings up many issue with calls from jails. 

New Member

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75 Messages

4 years ago

i don't think so that it is possible

Community Support

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232.9K Messages

4 years ago

Hey, @Kolia2002. We'd be glad to help with your home phone service.

 

Thanks for the help @spoom2.

 

Let us know what service you have so that we may better assist you.

 

Ramses, AT&T Community Specialist

1 Message

17 days ago

here i am googling bc i am having the same problem. i’m with at&t and my husband has been trying to call me for days, i don’t even get a missed call. it’s just not going through. icsolutions says it isn’t them. was there a solution for this? 

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