Model CL82301 replacement

Have you registered it to the base? Manual for CL82301. If it won't register try one of these methods to force a deregister of the new handset. 

thanks for the quick response.  I was able to deregister my existing phones, but this new handset doesn't even have a dial tone and I have it fully charged.  Any thoughts?

You have to register it to the base. Have you done that and did you get a confirmation?

I didn't have any trouble with the "existing" handsets, it's the new handset that I cannot get a dial tone and cannot receive the "put HS on Base to register" message.  I had charged the new handset in the original extension base, but I'm trying to charge it in the home base to see if that makes a difference.  So far, still no dial tone. AND, I really appreciate you trying to help.

Then it's register to another base. Force a deregister in the topic provided.

THANK YOU, THANK YOU, THANK YOU!!!  I now have the "new" handset working! 

You're welcome..