New Member
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2 Messages
My ATT phone system CRL32200 gives the wrong date snd time on voice messages the correct time and date are on the phone display
This started happening after the internet service went out. I've already manually reset the date and time 2 times. Base and handsets show correct date/time.
When I playback messages, I'm given incorrect date/time of the call.
ATTHelp
Community Support
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232.9K Messages
1 year ago
Glad to help you fix the date and time on your phone, Befwtp.
You can access the manual for your phone on our website and find out how to fix the date on time on the voice messages.
If you need help with anything else, let us know.
Thanks for visiting the AT&T Community Forums.
Aminah, AT&T Community Specialist
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spoom2
Expert
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19.7K Messages
1 year ago
It doesn't matter if the time is correct on the phone, you still need to set the date and time on your answering machine.
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Befwtp
New Member
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2 Messages
1 year ago
I have the manual here and have tried EVERYTHING in it, but still gives incorrect time/date when listening to messages :(
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ATTHelp
Community Support
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232.9K Messages
1 year ago
Let's make sure the date is correct, @Befwtp !
You'll want to manually set the date. You can find instructions in the user manual. The model number is on the bottom of the device.
If you have any other questions, let us know!
Thank you for contacting AT&T Community Forums!
Johan, AT&T Community Specialist
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spoom2
Expert
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19.7K Messages
1 year ago
Page 13 of the manual under handset settings, set date and time. You must set it at first after you've set it caller id will keep it correct. Correct model number CLR32X02 where X is the number of handsets. Manual can be found here.
(edited)
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jbock
New Member
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5 Messages
1 year ago
Forgive me I am doing this from memory.....The most likely reason for the time change is that the system time is not the same as your local time.
I believe the CID setting needs to be changed to manual.
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