My phone is Locked without any reason and i got scammed

@Alamsher LLC  Did you try the AT&T unlock portal and if so, what message did you get?

Do you have an AT&T account?

If the phone has been blacklisted then there's nothing you, or AT&T can do because you won't be able to use it on any network. What you have is an expensive iPod. Get your money back.

I got this message (You can’t unlock your device until your installment plan is paid off. If you pay off your device as part of your monthly bill, wait until the start of your next bill period to unlock it.
Want to pay off your device early? Make sure your number has been active on the device for at least 60 days. Then, sign into your account to review and pay off your installment plan. Wait 48 hours after you make your final payment to submit a new unlock request.)

please help me to remove the restriction 

Hello @Alamsher LLC, thank you for reaching out to us with your concern, we're here to help get your device unlocked.

You will need to submit your request using our Device Unlock Portal (https://www.att.com/deviceunlock/), and your device must meet our Eligibility Requirements (https://www.att.com/support/article/wireless/KM1262649). 

Make sure your device:

• Is an AT&T phone or device and isn’t active on another AT&T account.
• Hasn’t been reported as lost, stolen, or involved with fraud.
• Is an AT&T PREPAIDSM phone that has had paid service for at least six months.

Next, if you still need assistance with unlocking your device, we recommend you to contact us via the support us link for us to help with the unlock request. 

The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page (https://www.att.com/support/contact-us/), and choose the best option to reach out to us. You can call, chat, or reach out via social media and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know and we’ll be happy to help.

We want to ensure the problem is resolved, and that is our top priority, we are here to help until we do so.

Thank you for contacting AT&T Community Forums.

Rachel, AT&T Community Specialist. 

@Alamsher LLC  Ok, you were sold a phone with a balance due. A very common scam. AT&T won't tell you how much is owed nor will they allow you pay off another person's balance. Nothing can be done other than get your money back if you can. Sorry you got scammed.

I have tried my best to contact Att services. But not working for me. I had also checked the live chat section which is not workable for me. Please help me this is my email account 

[email scrubbed]

Can i have your email please i want to talk to you personally. Because i got scammed and that will be helpful to me. If you show a right path to take. My email is

[email scrubbed]

@Alamsher LLC  You don't get it. Until the balance is paid off by the ORIGINAL OWNER it can't be unlocked. If you can get a hold of the original owner (the person who sold you the phone) and have them pay off what is owed then it will become eligible for unlocking. If not, you have a iPod. Just chalk it up to an expensive learning lesson.

Alright. I can wait if he paid off all the money. But dont know how much time it will takes!!! Thats not good 

Do not wait, return the phone and get your money back… then buy a phone from the provider you desire service with… not a used phone.

If the phone is never paid off or reported as lost/ stolen, will never be able to unlock.

Again, do not wait… return to whatever business or person sold the phone to you.

@Alamsher LLC  If he sold you the phone he probably has no intention at all of paying it off, because he will probably take the money that you paid him and purchase a new phone with the money. Don't purchase a used phone as mentioned. I prefer to purchase our iPhones directly, unlocked, from Apple.