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karty's profile

2 Messages

Wednesday, February 7th, 2024 7:47 PM

unlock At and tt

since my dad unlock my phone but it saids the sim is lock to the phone can the sim itself be use in a different phone even thou my dad got it unlock for me

147 Messages

5 months ago

If the phone is saying it is sim locked, perhaps your father did not go about the unlocking process correctly. Check out this website and verify your device meets all said requirements before proceeding https://www.att.com/deviceunlock/

2 Messages

5 months ago

it saids it takes 48 hrs

Community Support

 • 

232.9K Messages

5 months ago

Hey @karty,

 

We hear you, and we would like to help you with device unlock. 

 

Please ensure that the device meets the below unlock requirements: 

  • AT&T phone or device
  • Not active on another AT&T account
  • You must wait 60 days from purchase date (Installment Plan pay off & Pay in Full).
  • Not reported as lost or stolen or involved with fraud.
  • Account is not past due if less than 30 days. 

You can submit a request a device unlock using the link:  https://www.att.com/deviceunlock/. Once you submit the request, we will review the details and help you further with unlocking the device. 

 

Hope this helps! Feel free to revert further assistance.  

 

Thank you for contacting AT&T Community & Forums,
GaryN, AT&T Community Specialist

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