New Member
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1 Message
lock
I have an iPhone, and I cannot use a new SIM. I contacted Apple, and they told me that the lock is through you
After communicating with your robot and using this site
://www.att.com/deviceunlock/
...
my IMEI: (Edited per community guidelines)
I see the following error from your site
We can't unlock this device for you because AT&T did not sell or activate it.
ATTHelp
Community Support
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232.9K Messages
1 year ago
Hello @bassamaldrewi,
Please be mindful about sharing your personal details like, Phone number, email id, IMEI number, account number, last name, Credit/Debit card number, order number, Driver licence details, address. This is a public forum and your privacy is very important to us. As per AT&T Community Forum's guidelines http://sm.att.com/b9b8aa02 your personal details will be scrubbed. Have a great day!
Regards,
AT&T Moderator
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