@Dallascommunity - U-verse voice service is available in your house on the RG tel 1/2 jack. Pronbably now connected to a phone,
Disconnect (squeeze the tab & remove gently) from the telephone & plug the connector into any wall jack except the one for the RG (possibly a green cable).
If your phones work you are done. If not you need someone that understands the house wiring or cjhange over to wireless phones - recommend Panasonic. You get many features, such as voice announcement of caller ID.
If it works & you want to keep the phone at the RG, get a two SET coupler - NOT a two LINE coupler.
I'm not familier with what aviewer is saying, but when I switched over to uverse for phone and internet, the tech connected my phone line to the router/modem interface that they supplied and the phones work fine.
Well I know what he's saying, I'll try to explain. First you need to make sure the old incoming wire is disconnected at the Network Interface. If you know where this is open it up, there's a customer side that's the side you want. Disconnect the wires going into your house, you can just open up where the wires terminate, many are just plugged in to isolate in from out, if there's more than one pair of wires going from the NID connection into your house you'll have to connect them color for color, only the ones that were in use. If you don't understand this go no further. If you do and have that done take a phone cord from the modem's phone jack and plug it into one side a Y adapter, plug the male end of the Y adapter into an existing phone jack, plug your phone into the other side of the Y adapter. Now your modem is feeding your existing phone and the house wiring. Hope this helps, if not you'll need to get some help as aviewer stated.
Have loose wires that are green, brown, orange and blue inside my house that I believe were cut which will make certain wall jacks not work! Have the white bridge right now that holds all four colors of these wires. Can I try activating jacks by attaching the loose color wires to the bridge that is color-co-ordinated with the wires?
Hi, @FRIEDY, we would be happy to assist with any issues effecting your AT&T service.
If you could please provide us a bit more information regarding your services, as well as what exactly has happened with the loose / cut wires, and what they are effecting.
If you could please answer these questions in a new post, as this one is quite old.
There should be white associated with each of those, maybe white with a color tracer. Look up phone wiring on the internet. It's normally the white/blue pair, that connects to your phone jacks. Also once you get it figure out just what you want to ask, please start your own topic, this one is seven years old.
Dallascommunity
Contributor
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2 Messages
8 years ago
I need the phone jacks inside my house to work so I can use my phones connected to them. How can I get this done
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aviewer
Expert
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10.1K Messages
8 years ago
@Dallascommunity - U-verse voice service is available in your house on the RG tel 1/2 jack. Pronbably now connected to a phone,
Disconnect (squeeze the tab & remove gently) from the telephone & plug the connector into any wall jack except the one for the RG (possibly a green cable).
If your phones work you are done. If not you need someone that understands the house wiring or cjhange over to wireless phones - recommend Panasonic. You get many features, such as voice announcement of caller ID.
If it works & you want to keep the phone at the RG, get a two SET coupler - NOT a two LINE coupler.
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txyank
Mentor
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72 Messages
8 years ago
I'm not familier with what aviewer is saying, but when I switched over to uverse for phone and internet, the tech connected my phone line to the router/modem interface that they supplied and the phones work fine.
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spoom2
Expert
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19.7K Messages
8 years ago
Well I know what he's saying, I'll try to explain. First you need to make sure the old incoming wire is disconnected at the Network Interface. If you know where this is open it up, there's a customer side that's the side you want. Disconnect the wires going into your house, you can just open up where the wires terminate, many are just plugged in to isolate in from out, if there's more than one pair of wires going from the NID connection into your house you'll have to connect them color for color, only the ones that were in use. If you don't understand this go no further. If you do and have that done take a phone cord from the modem's phone jack and plug it into one side a Y adapter, plug the male end of the Y adapter into an existing phone jack, plug your phone into the other side of the Y adapter. Now your modem is feeding your existing phone and the house wiring. Hope this helps, if not you'll need to get some help as aviewer stated.
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FRIEDY
New Member
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11 Messages
1 year ago
Have loose wires that are green, brown, orange and blue inside my house that I believe were cut which will make certain wall jacks not work! Have the white bridge right now that holds all four colors of these wires. Can I try activating jacks by attaching the loose color wires to the bridge that is color-co-ordinated with the wires?
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ATTHelp
Community Support
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232.9K Messages
1 year ago
Hi, @FRIEDY, we would be happy to assist with any issues effecting your AT&T service.
If you could please provide us a bit more information regarding your services, as well as what exactly has happened with the loose / cut wires, and what they are effecting.
If you could please answer these questions in a new post, as this one is quite old.
Daniel, AT&T Community Specialist
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spoom2
Expert
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19.7K Messages
1 year ago
There should be white associated with each of those, maybe white with a color tracer. Look up phone wiring on the internet. It's normally the white/blue pair, that connects to your phone jacks. Also once you get it figure out just what you want to ask, please start your own topic, this one is seven years old.
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