Remove disconnected landline from underground conduit from pole to the house

Let's get you pointed in the right direction for getting that line removed, @plumbstar!

We recommend reaching out to our team at the Buried Wire Center for help with getting that line removed from your car and repaired. They can be reached by calling 800-288-2020.

Please feel free to reach back out if you need help in the future. Thank you for the contacting AT&T Community Forums!

Lacey, AT&T Community Specialist 

If ATT offers no hardwired internet service at your address, who does that you have been using that is too slow?

Zip code?

ATT is in selected areas of 21 states, other companies may control a portion… example my zip code 53188 is 90% ATT coverage and 10% Century Link which was purchased from Ameritech in the 1990s while still rural to semi rural.

Depending on which address (about 15,000) in the zip code determines which provider is an option.

Underground conduit is generally sections of California, in which case you own the conduit and pull out wiring or have the local cable company remove it when they install coax.

In most areas cabling from providers is buried underground, not in a conduit.

ATT only offers a slow DSL line. Their fiber service ends a few blocks from me. My house is served by Spectrum

If you're looking to remove a disconnected landline from the underground conduit that goes from the pole to your house, the best course of action would be to contact your local cable or telecommunications provider. In this case, since you're interested in having Spectrum cable run through the conduit, you can reach out to Spectrum's customer service department to discuss your options.

It's also worth noting that you may need to obtain permission from the utility company that owns the conduit before making any modifications. This could involve obtaining a permit or paying a fee, so it's important to inquire about this ahead of time.

As for others' experiences with this type of situation, it can vary depending on your specific location and the regulations in your area. However, Spectrum should be able to provide guidance and support as you navigate the process of removing the old landline and installing new cable.

You should contact your local utility company or telecommunications provider to request the removal of the disconnected landline from the underground conduit. They may be able to assist you with the process or direct you to the appropriate party. If you have any neighbors who have had a similar experience, it may be helpful to ask them for recommendations or advice. Good luck with your new Spectrum cable installation!