New Member
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5 Messages
Reporting A Downed Dangerous Pole
A semi-truck snagged the lines in front of my house. The resulting tension led to four power poles and two old southern bell poles being snapped. FPL came out and replaced their poles right away and restored service. They said they can not touch the AT&T (Southern Bell) poles and that they need to remove their broken poles. There is one snapped pole teetering in yard leaning against at tree which could fall at any time and also one in my neighbors yard. I tried to call various 800 numbers and did get through to the underground line division who have me what is apparently a separate number for repair. But all numbers lead to the same automated system which can not understand or help me with getting someone to report the snapped pole too. Any idea how to get in touch with someone before there's a big wind and the pole lands on somebody?
spoom2
Expert
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19.7K Messages
4 years ago
Follow the instruction in this link. Due to the health crisis extended hold times are expect. No knowing what's on the poles or what they serve that's all the advice I can give.
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richaardvark
New Member
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7 Messages
1 year ago
That number still doesn't work and hasn't been changed years later. I'm dealing with a downed power line as well at the moment and no way to get to anyone
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Zombiecatchersapk1
New Member
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9 Messages
1 year ago
It's important to take prompt action to ensure everyone's safety. Here are some steps you can take to report the snapped pole:
Contact your local utility company: Since the poles belong to AT&T (Southern Bell), it's crucial to reach out to them directly. Try to find a local phone number for their customer service or emergency line. You can search online for their contact information or look for any contact details on your billing statements.
Notify emergency services: If you believe the fallen pole poses an immediate risk to life or property, you should contact your local emergency services, such as the police or fire department. Explain the situation and provide them with the location of the hazardous pole.
Reach out to your neighbors: Inform your neighbors about the potential danger and encourage them to report the situation as well. They may have had similar difficulties contacting AT&T or, may be able to provide additional information or support.
Document the issue: Take photos or videos of the snapped pole in your yard and your neighbor's yard, highlighting the hazardous conditions. This documentation can serve as evidence and be useful when reporting the issue.
Contact your local government representative: Reach out to your local city council member, mayor's office, or any other appropriate local government representative. Explain the situation and request their assistance in escalating the issue to the relevant authorities.
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ZiNiX
2 Messages
11 months ago
Hopefully Everything Alright.
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spoom2
Expert
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19.7K Messages
11 months ago
↑↑↑ SPAM ↑↑↑ the period. Also topic needs closed.
(edited)
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