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tayor_zich's profile

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Wednesday, May 15th, 2024 11:55 AM

AT&T customer messages not going through to T-Mobile customer and we both have iPhone

It started a few days ago when my friend stopped receiving my messages and he has T-Mobile. It says they going through but he isn’t getting them. Is there any way to fix this because it getting mad frustrating.

Community Support

 • 

232.9K Messages

2 months ago

Hello @tayor_zich,

Thank you for reaching out to us. We are here to help you in any way possible.

 

We can definitely provide you with some troubleshooting steps for when your text messages are not being delivered. We recommend using our Troubleshoot & Resolve Tool to fix this. Simply select your device and the issue, then follow the steps to find a solution. Let us know if this helps.

Let us know if you have any further questions.

Thank you for contacting AT&T Community & Forums.

 

David, AT&T Community Specialist

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