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Data & Messaging Features, Internet Tethering

Data & Messaging Features, Internet Tethering

Tips for how you can take your internet on the go, with Wi-Fi hot spots & more.

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Customer Service

How do I leave a review for customer service or lack of? I have spent over 9 hours the past 2 days trying to get through to the business department. Then...when I would wait my 2 hours to talk to someone it would just randomly get disconnected with NO return call or care!!! I talked to numerous peop

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One group member can’t receive texts from one other member

Phones A and B stopped receiving text messages from one particular contact C in a group text message. C can receive MMS from A; only messages the other direction are affected. Also, phone A can exchange SMS with contact C one-on-one; only MMS is affected. Both new and existing groups are af

Questions

69

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Lost cellular service while abroad

I suddenly lost cellular service on my iphone. I am abroad.  I have tried the chat but it says I need to verify my account and will send a text, which I do not receive given that I don't have cellular service.  I have tried the 314 925 6925 number but it does not work (I have enabled wifi

Questions

213.1K

14

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Can't receive whatsapp verification code

Hi , I can't receive a whatsapp code to setup my whatsapp. I bought the phone from AT&T with an already installed sim card in it. Phone model Samsung Galaxy A14

Questions

219

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No internet with full bars

Recently I have been experiencing an issue with no internet or service despite the connection saying 5G+ full bars. I thought it was just my phone being old but I just purchased a new galaxy a14 and it's the same issue. I've had my friends also test there connection and it seems no one can co

Questions

7.7K

17

iMessage Videos Compressed

My wife and I switched to AT&T from Verizon last month, we have the unlimited premium family plan and both have iPhone 14 pros. She sent me a 1 minute video via iMessage while I was off of wifi and the video was pixelated/compressed. She re-sent the video while I was on wifi and it came through

Questions

395

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Cruise plan vs wifi calling/texting

I'm heading out on a cruise and would love to have some opinions of the cruise plan with 1gb data vs buying ship wifi and receiving calls/texts that way. I'm only planning to use data to check emails.

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9.2K

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Wi-Fi security "key". Where do I find it??

I am trying to set up a new laptop and it keeps asking for my "network security key". What is it and where do I find it? I tried using the wifi password but evidently that's not what they want. Any suggestions?? Thanks.

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40.8K

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campaign spam texts

Receiving an increasing number of spam political campaign texts and am wondering if reporting them to AT&T Spam Report is the reason. I understand spammers can tell when texts are opened, and I have to open them to report them. Any way AT&T can devise a way to report such texts without openi

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1.2K

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My @mms.att.net is hacked.

My friends including myself keeps getting spam from my cellphone mms email. It’s not from me but it shows my phone number+@mms.att.net as the sender. Why is this happening. How can I stop this.

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Denied service

Been an AT&T customer for 6+ years, 4 wireless lines, perfect pay history (NEVER been late with them and excellent credit, I have zero past dues on any accounts for all 3 major reporting agencies). I ported over all my lines in the past few days to another carrier (lower prices) and the last lin

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Lost cellular service while abroad

I suddenly lost cellular service on my iphone. I am abroad.  I have tried the chat but it says I need to verify my account and will send a text, which I do not receive given that I don't have cellular service.  I have tried the 314 925 6925 number but it does not work (I have enabled wifi

Questions

213.1K

14

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