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3 Messages
Att unlimited premium has slow data speeds.
Why is my data always slow and inconsistent ? I pay $85 monthly for a plan that states the data will never slow down. I don’t understand why the opposite is happening. I recently had 8mbps download and 1 mbps upload results from my speed test app. Called customer service and they just gave out a bunch of excuses. What gives ?
Gary L
ACE - Expert
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16.5K Messages
2 months ago
That is NOT what it says.
It says:
Unlimited talk, text, & high-speed data that can’t slow down based on how much you use
That is quite different than what you are saying.
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Carmin86
3 Messages
2 months ago
Also every other plan says speeds can be reduced due to network congestion This plan mentions nothing about that![](https://prod-care-community-cdn.sprinklr.com/community/d80f176d-2bd5-487b-b539-b24b3ede5ed6/community_media_urld80f176d2bd-6cf43d28-78b6-49e3-aa34-03450d599226-833556262.jpeg)
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Gary L
ACE - Expert
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16.5K Messages
2 months ago
The top of https://www.att.com/plans/unlimited-data-plans/ says:
Scroll down another few lines and it says:
From left to right is Premium PL, Extra EL, and Starter SL.![](https://prod-care-community-cdn.sprinklr.com/community/d80f176d-2bd5-487b-b539-b24b3ede5ed6/community_media_urld80f176d2bd-74aa8627-4d44-4107-b27f-f394d62b2208-408077858.png)
(edited)
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