Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
Need your talk or text logs?
mcphieja's profile

New Member

 • 

3 Messages

Thursday, May 11th, 2023 5:17 PM

Cannot send/receive attachments over WiFi

I have a iPhone 13. Cell service at my home is bad. I have Wi-Fi Calling turned on. I can send text's but I can't send or receive attachments. Can I receive and send attachments? If so, what adjustments do I need to make? 

Accepted Solution

Official Solution

ACE - Expert

 • 

64.7K Messages

1 year ago

Yes you can send or receive attachments via WiFi calling. Why it’s not working for you, I don’t know but there are no setting changes or adjustments to make. Just because you have WiFi calling enabled, that doesn’t mean you are connected to WiFi calling. You could still be using cellular. You aren’t connected to WiFi calling unless you see “AT&T WiFi” on your display. You can force the phone to connect to WiFi calling by putting it into airplane mode but leave WiFi on.

New Member

 • 

3 Messages

1 year ago

When I enabled WiFi Calling I received the following message. " Enable WiFi Calling? When you join a network, the country where the network  connection is made may be sent to your carrier and your cellular identity may be sent to the WiFi network operator. The city may be sent to the carrier for routing short code calls. This can be changed in Settings "  How can I change this? 

New Member

 • 

3 Messages

1 year ago

When I enabled WiFi Calling I received the following message. " Enable WiFi Calling? When you join a network, the country where the network  connection is made may be sent to your carrier and your cellular identity may be sent to the WiFi network operator. The city may be sent to the carrier for routing short code calls. This can be changed in Settings "  How do I change this in settings?

1 Message

2 months ago

Hi there,

I cleared my cache and cookies but I still cannot view my attachments. What should I do?

Deborah

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.