Can't send or recieve texts

Hello @Mollaaaayyy, we hear you, and wanted to help get this sorted. 

When did this issue begin? Are you having issues with making phone calls and/or using data as well? Where are you located? Have you tried any troubleshooting measures yet? With more details, we'll be able to proceed.

Check whether turning on Premium SMS resolves your experience.

1. From a Home screen swipe up or down from the center of the display to access the apps screen.
2. Navigate to Settings then select Apps.
3. Tap the Menu icon (three vertical dots in the upper right).
4. Tap Special Access.
5. Tap Use Premium text message services.
6. Tap the app then select an option (Ask, Never Allow, Always Allow). Apps listed vary and only appear if they've been used for premium messaging.

Please power cycle your device, reinsert your SIM Card to reset your device. We also recommend resetting your network settings to refresh your network, go to Settings > General > Reset > Reset Network Settings.

Update your device software to the latest version to help fix your Message service, enough space, at least 80% battery and a Wi-Fi connection is needed for the update. Lastly, check out our helpful Troubleshoot And Resolve Tool to help fix message service. Go to Fix An Issue > Connection > Messaging and enter the correct device at Change Device. 

Thank you for your participation in our Community/Forums. Enjoy the rest of your day!

MatG, AT&T Community Specialist

I tried the premium message service as you recommended and that did not help. My phone is up to date. I can make and recieve calls, my data works. My phone worked fine until I drove into a no service zone. When I got back to service my text messages would not work. I have full bars. Iv tried every troubleshooting resolution I know with no luck. I find it odd that with advanced messaging off it appears my messages sent but the recipient didn't get them and with advanced messaging on the message is grayed out and says failed by it 

Hello @Mollaaaayyy, we hear you, and want to help get this sorted. 

We are going to initiate a DM to help you with your concern because we need to get some answers to assist you better such as: Location, did you try all kind of Troubleshooting steps, etc. 

Please look out for a DM notification from us. (For your reference it's the bell icon on the top right-hand corner of the forums)

Looking forward to speaking with you!

Thank you for contacting AT&T Community & Forums,

MatG, AT&T Community Specialist

Did you ever find a resolution? We are having the same issue