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spicerd's profile

2 Messages

Thursday, May 30th, 2024 4:46 PM

How do I set up AT&T Personal Cloud on Mac desktop or MacBook Air?

Everything I find on this ultimately leads back to my phone and never any path to desk top - or even web access... 

Community Support

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232.9K Messages

1 month ago

Hello @spicerd,

Thank you for reaching out to us. We understand your concern regarding setting up personal cloud on Mac, let's get the help you need.
Sign Up for AT&T Personal Cloud:

If you have an active AT&T Wireless plan, go to the myAT&T account overview.
Sign in (if prompted).
Choose the device you want to add AT&T Personal Cloud to.
Select View and manage add-ons.
Make sure you’re on the Get new add-ons tab and scroll to Cloud & storage.
Click Cloud & backup.
Select the amount of storage you want and then click Add to device.

Download the AT&T Personal Cloud App:

Visit the App Store on your Mac.
Search for “AT&T Personal Cloud.”
Download and install the app.
Sign in using your AT&T user ID and password.

Configure Your Backup Settings:

Open the AT&T Personal Cloud app.
Choose what content you’d like to protect (photos, videos, documents, etc.) in the app’s settings.
You can also create a PIN-protected Private Folder to secure sensitive documents or passwords

Please feel free to reach us if you have any other questions.

Thank you for contacting AT&T Community & Forums,
Kevin, AT&T Community Specialist

1 Message

1 month ago

To set up AT&T Personal Cloud on your Mac desktop or MacBook Air, follow these steps:

  1. Download AT&T Personal Cloud App: Go to the Mac App Store and download the AT&T Personal Cloud app.

  2. Install the App: Open the downloaded file and install the app on your Mac.

  3. Launch the App: Open the AT&T Personal Cloud app from your Applications folder.

  4. Sign In or Create an Account: Sign in with your AT&T Personal Cloud account or create a new one.

  5. Sync Your Devices: Follow the prompts to sync your Mac with your AT&T Personal Cloud account.

  6. Set Up Backup Preferences: Customize backup settings according to your preferences.

  7. Access Your Files: Once setup is complete, access your files through the AT&T Personal Cloud app on your Mac.

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2 Messages

1 month ago

The only AT&T Cloud Storage app that I find in the App Store says it is not compatible with either my Mac or MacBook Air and is only compatible with iPad and smartphones.

Is there some other path to the proper version for Mac - or some other search criteria I need to use for searching the App Store?

Thanks - Donald

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