Tutor
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8 Messages
messages.att.net/#conversations no longer works with both of my phones
I am using two S3 phones which I have set up PC messages(#conversations) and Addressbook. Both phones worked for over 6 months. For some reason one of the phones is no longer registered for the messages portion of the AT&T web site. The address portion still works for both phones, but Messages works for one phone. This started happening about the same time it quit allowing me to login using my phone numbers and started requiring me to login using my Access account name.
Any help will be greatly appreciated.
Gene
gene_23
Tutor
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8 Messages
10 years ago
Does anyone from ATT monitor these forums?????????????????????
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ATTDmitriyCM
Former Community Manager
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10.4K Messages
10 years ago
Hello @gene_23
Yes, AT&T monitors the forums, but there are no customer care or tech support reps here in any official capacity, as this is a peer to peer community. You can contact our Social Media Care team via private message by clicking here. If you do that, please include your full name, phone number, account number and the best time you can be reached.
Please let me know if you have any questions.
Thanks,
Dmitriy
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