1 Message
Can't use my own service or even switch service now.
Hello,
I bought this phone off of someone and I try to use my Mobile service's hotspot. But everytime I try it always tells me I am unable to do it it says I don't have the eligible service provider and it's starting to get frustrating. Can you please help me? My name is Stephen and my number is (Edited as per community guidelines)
ATTHelp
Community Support
•
232.9K Messages
9 months ago
Hello @Stephen_2002,
Please be mindful about sharing your personal details like, Phone number, email id, IMEI number, account number, last name, Credit/Debit card number, order number, Driver licence details, address. This is a public forum and your privacy is very important to us. As per AT&T Community Forum's guidelines http://sm.att.com/b9b8aa02 your personal details will be scrubbed. Have a great day!
Regards,
AT&T Moderator
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