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pathobbs's profile

1 Message

Tuesday, January 2nd, 2024 9:52 PM

Disconnect 2 land lines

I'm a retiree I want to disconnect 2 land lines that are on concession, (Edited to remove personal information).  I have been transferred 3 times & no one seems to know who to call.  All I want is to disconnect these lines!!!!!!  Trying for 2 hours now.  Please HELP!

Expert

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19.7K Messages

6 months ago

Call the main customer service number and at the prompt say cancel service. Being on concession has nothing to do with it.

ACE - Expert

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28K Messages

6 months ago

THIS IS A PUBLIC FORUM. PLEASE REMOVE YOUR PERSONAL INFORMATION USING THE 3 VERTICAL DOTS.

Community Support

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232.9K Messages

6 months ago

We understand where you're coming from @pathobbs, we'll be happy to point you in the right direction.

 

In regards with your issue please contact our team at 800.288.2020 (Mon - Fri, 7 a.m. - 9 p.m. CT, Sat - Sun, 8 a.m. - 9 p.m. CT.) they will be happy to assist you.


If you have any other questions, please let us know.

 

Irene, AT&T Community Specialist 

 

2 Messages

6 months ago

The Phone 1-800-288- * * * shown is the Best Number but I still can't get my Account transferred to a Dial Tone Account/  I am still waiting on a Refund on all Charges/ Local  State / and Federal since October 17 , 2023 .

Contact your State Attorney General 

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