Employee
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6 Messages
employee trying to cancel LD only on pots line
who can I call? i called the concession line and nothing , i keep getting people in Jamaica who cannot help me.this is after spending hours on hold.this is UNACCEPTABLE
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
spoom2
Expert
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19.7K Messages
10 months ago
You're an employee and don't know how to cancel a feature on your landline?
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OBT123
Employee
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6 Messages
10 months ago
Nope .Have you ever tried to call Att? helloooooooo
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spoom2
Expert
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19.7K Messages
10 months ago
Pretty bad when employees have to post on a public forum that they can't even find a way to deal with their own company. At any rate the long-distance arm of AT&T used to be 800-222-0300. I have no idea if this still holds true. You'd certainly think your company would supply reps with the information needed to direct people to the correct group without going through multiple transfers. Corporate American just doesn't care about true customer service anymore and not just AT&T.
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OBT123
Employee
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6 Messages
10 months ago
yep NOBODY cares .It's sad.Thanks for the help .
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