Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
twinkle1261's profile

1 Message

Thursday, June 13th, 2024 10:39 PM

landline service

What are the steps needed to get landline service for my elderly father

Former Employee

 • 

22.5K Messages

19 days ago

Must first reside at an address where ATT hardwired service is offered…

you can use the link below to see if and what internet service is offered

https://www.att.com/internet/availability/

If ATT Internet as a hardwired solution is offered then ATT Phone, which is a VOIP service connected to the back of the internet gateway, can be ordered.

https://www.att.com/home-phone/

Note that ATT Phone is an ADD ON product to ATT internet service, I would estimate the cost of internet and phone would be about $100 per month. Lower if he qualifies for ATT ACCESS account, depending on best internet speed available should be able to save $30 or more per month.

https://www.att.com/internet/access/

ACE - Expert

 • 

24.9K Messages

19 days ago

If by landline you are referring to POTS (Plain Old Telephone Service), which is the old fashioned copper lines that may be difficult as a lot of carriers and providers are phasing them out in lieu of VOIP as mentioned above. It's becoming too costly for the providers to maintain the copper plants (Central Office) let alone maintain the lines going to the house.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.