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kcc57's profile

2 Messages

Tuesday, April 2nd, 2024 6:20 PM

refund

Called Att on Feb9 they told me i have a refund due, called back on March 9 told me a credit card would be coming with my refund on it Called back on March 25 said that the credit card was issued. Called back and was told a refund would be in my checking account by April 1 called on April 2 ask to talk to a supervisor. Supervisor would call back in an hour no call back Lie Lie Lie

Community Support

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232.9K Messages

3 months ago

Hi @kcc57! We completely understand your concern regarding REASON, and would like to help. Let's get the assistance you require.

 

The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page [www.att.com/support/contact-us/], and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.

 

Thank you for contacting AT&T Community Forums,

Gary, AT&T Community Specialist.

 

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