3 Messages
Rising land line phone charges!!!!!!!!!!!!!!!!!!!!!!!!
WHY, has my land line charges increased almost 30.00 dollars over the last few years?? Absolutely nothing has changed yet, EVERY month it goes up. I try and get help and I get a Phillipino that tells me there's no way to connect me to someone in the states. Your service is satisfactory but the way you are price gouging (Edited per community guidelines). Contact me OR disconnect me. I've had it!!!!!!!!!!!!!!!!!
jameszink
3 Messages
9 months ago
My land line fees were around 60.00 dollars monthly. NOW they are over 90.00 dollars!!!!!!!!!!!!! UNacceptable.......
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ATTHelp
Community Support
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232.9K Messages
9 months ago
We understand where you are coming from, and we can see your point on that. Let's work on a fix, @jameszink!
For all landline billing inquiries, it's advised that you contact our support team at 800.288.2020. They are the team who handles all landline billing.
For further assistance, we are always here to help!
Thank you for contacting AT&T Community Forum!
Harry, AT&T Community Forum Specialist.
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spoom2
Expert
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19.7K Messages
9 months ago
If you have a good cell signal, look into a wireless home phone. It is cell voice service that you plug a regular phone into. I've had one for several years and have been very happy with the voice quality and reliability. They are much less than a landline, I pay around $32 a month which includes long distance. Search the internet many companies have standalone wireless voice service, AT&T doesn't, you need their wireless internet also to get it.
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ATTHelp
Community Support
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232.9K Messages
9 months ago
Hello@jameszink, we understand the gravity of your situation.
We have a dedicated team that works along with our customers for solving their billing inquires. Please reach out to them at 800.288.2000. They would be able to help you with the best resolution possible.
For further assistance, we are always here to help!
Thank you for contacting AT&T Community Forum!
Fiona Q, AT&T Community Forum Specialist.
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Stanley6011
New Member
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32 Messages
9 months ago
Probably because landline maintenance fees rise up as well.
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jameszink
3 Messages
9 months ago
The 800 *** 2020 number is an OFF Shore number and they can't do SQUAT. They won't even change my service to regular/long distance only. Say they can't do it. I want a number of AT&T in the U.S. not somewhere half way around the world.........................
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ATTHelp
Community Support
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232.9K Messages
9 months ago
Hello@jameszink, we understand your concern.
This number works globally for all our AT&T customers. Moreover, they are the dedicated team for handling all the landline inquires. Please reach out to them for further resolution.
Happy to assist!
Fiona Q - AT&T Community Specialist
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