When does AT&T disable AutoPay?

I'm sure I've enrolled successfully in AutoPay before.

But it seems that my account is later removed from AutoPay and AT&T starts calling me with Past Due notifications.

The company already has my correct credit card. Why is my account removed from AutoPay with no notice to me?

--Jim

Expert

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19.7K Messages

27 days ago

This is a customer-based forum, we have no access to account information. You'll need to contact AT&T billing for that information.

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2 Messages

27 days ago

Thank you spoom. I had hoped to hear back from other customers who have experienced the problem of unannounced AutoPay deactivation.

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10 Messages

25 days ago

I wonder if we are having the same issue. See my post.

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Expert

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19.7K Messages

25 days ago

If trying to resolve your issue through the normal AT&T channels isn't working file an FCC complaint.

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